Frequently Asked Questions:
Does my pet need to be vaccinated? If so what shots are required?
Yes, all pets must be vaccinated in order to be admitted to the kennel. Proof of vaccination or titer testing must be available upon request.
Animals will not be admitted to the facility if less than 10 days has passed since the pet was vaccinated.
Dogs must be vaccinated against the following diseases:
Rabies, Parvovirus, Adenovirus, Distemper, Parainfluenza and Bordetella
Cats must be vaccinated against the following diseases:
Panleukopenia, Feline Viral Rhinotracheitis, Feline Calicivirus, and Bordetella
Why do I have to wait 10 days after vaccinating my pet before bringing them to the kennel?
Some vaccines use live viruses in order to provide the pet protection against the disease or illness. Once the vaccine is administered the pet who has been vaccinated can become contagious to other pets for up to 10 days. In order to ensure the health and safety of everyoneís pet, newly vaccinated pets are not admitted to the facility. This minimizes the risk of transmission of illness.
What should I bring?
You are welcome to bring anything that will make your petís stay more comfortable. Please bring toys, bedding, food and treats. However, please consider that it is possible that your pet may chew on these items. If you donít want the item chewed, please leave it at home.
Can we bring our own food?
Yes! In fact we encourage it. When your pet is away from home, s/he is under stress, and one of the best ways to mitigate this stress is to avoid a change in diet. We will happily maintain any special diet or feeding requirement your pet may have. Please bring an ample supply of your petís regular food, so that we can continue to feed in the same way you do at home.
What NOT to bring?
For dogs and cats, we provide clean food bowls at each meal and fresh water bowls each morning. For this reason, it is easier if you let us supply the food dishes. Please, leave your pets bowls at home. If your pet must have a special dish, please let us know, and we will try to accommodate your request.
*Note this does not apply to exotic pets since most require the use of a special dish.
My pet requires medication or supplements. Will that be a problem? Is there an additional cost for administering these items?
Generally no. We are well versed in administering nearly every type of medication or supplement, from pills to liquids, and we will administer them at no additional cost per day.
*Note this does not include insulin shots.
My pet needs insulin. Do you accept insulin dependant animals? Is there an additional fee for administering insulin?
We do accept insulin dependant pets. There is an additional fee for insulin shots, as they are not part of the standard boarding fees.
Insulin is billed at an additional $5.00 per day and will be administered according to the schedule you keep at home. You must supply your own insulin and syringes.
Can my dog play with other dogs?
As a general practice, and to ensure the safety of your dog, all medium to large boarding dogs are exercised separately with the exception of multiple dog families who are sharing a run. Small dogs may be exercised in small groups with supervision.
If you would like your dog to be able to play with another dog, please let us know. We will try to accommodate your request by matching your pet with another canine guest who has also requested a play mate, and who is of a similar temperament and energy level to your pet. If a suitable match is available, supervised playtimes will be offered. Please note: we are not always able to accommodate all requests.
I have multiple pets can they share a pen?
Yes we are usually able to accommodate multiple pet families in the same pen.
∑ For cats there is a limit of two adult cats per pen in order to ensure comfort. For kittens under the age of 6 months, up to three can be accommodated in one pen.
∑ For dogs, two dogs per run is comfortable and can be easily accommodated. If you have more than two dogs, please enquire.
∑ Depending on the sizes of the dogs, we may be able to accommodate more than two dogs together by reserving a larger sized run for your pets. However, in the case of giant breeds, three dogs, per run, is usually the maximum number permissible in order to ensure comfort and freedom of movement.
Do you accept exotic pets? What kinds?
Yes, we do accept the following types of exotic pets for boarding:
∑ Gerbils, Hamsters, Mice and Rats
∑ Guinea Pigs
∑ Frogs and Toads
∑ Beta Fish, Gold fish
* Note we do not accept Snakes, Tarantulas or Insects (with the exception of feeder crickets and meal worms for other animals).
What should I bring for my exotic pet?
∑ Due to the special housing needs of exotic pets, we require that all exotic pets come with a safe and secure cage.
∑ For large parrots, please enquire directly. The kennel does have some extra, large-sized bird cages available for boarding.
∑ Exotic pets must also come with any necessary equipment, including heat lamps, rocks, pads, spray bottles, combs and toys.
∑ Additionally, due to the diverse dietary requirements of exotic pets, we require all exotic pets to provide their own food (including crickets and worms). We will provide fresh fruits and vegetables, upon request for an additional charge each day.
∑ The kennel will purchase additional live food (crickets, worms) for pets that require a supply to last the duration of the petís stay. The owner will be billed, for the additional food at cost, and can take any extras home.
∑ Any equipment which fails and that is deemed critical to the petís health (heat lamps) will be replaced, and the owner billed for the cost of the item.
*Note: Non clumping cat litter can be provided, upon request, at no additional charge. However, if this is not an appropriate litter for your pet, please bring a supply of your own.